Privacy Policy

Effective From: March 2026
Website: RaysVR.com
Brand: RAYS Luxury Stays

RAYS Luxury Stays (“RaysVR,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us when you visit our website, submit an inquiry, request booking information, or interact with our luxury vacation rental services.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use RaysVR.com and related communication channels.

1. Information We Collect

We may collect personal and non-personal information when you use our website or contact us.

Personal Information

We may collect:

Full name
Email address
Phone number
Travel dates
Number of guests
Property preferences
Special requests or inquiry details
Any information you voluntarily provide through forms, email, or direct communication

Non-Personal Information

We may also collect:

IP address
Browser type
Device type
Pages visited
Time spent on the website
Referral source
Cookies and website usage data

2. How We Use Your Information

We use your information to:

Respond to property inquiries
Share booking details and availability
Communicate about reservations or requested services
Improve our website experience
Personalize customer support
Send important updates related to your inquiry or booking
Monitor website traffic and performance
Protect against fraud, misuse, or unauthorized access

3. Booking and Inquiry Communications

When you submit an inquiry through RaysVR.com, contact us by email, or communicate through our website, we may use your information to contact you regarding:

Availability of vacation rental properties
Booking-related questions
Stay details
Guest support
Property-specific follow-up

If you move forward with a reservation, additional information may be collected as necessary to process and manage your stay.

4. Cookies and Tracking Technologies

RaysVR.com may use cookies, analytics tools, and similar technologies to understand how visitors use the website and to improve performance.

Cookies may help us:

Remember user preferences
Improve website speed and usability
Analyze visitor behavior
Measure traffic sources and page performance

You may disable cookies through your browser settings, though some parts of the website may not function as intended.

5. How We Share Information

We do not sell your personal information.

We may share information only when reasonably necessary, including with:

Website hosting or technical service providers
Property management or reservation support partners
Payment, communication, or inquiry management tools
Legal, regulatory, or law enforcement authorities when required

Any such sharing is limited to what is necessary for operational, legal, or security purposes.

6. Data Retention

We retain your information only for as long as reasonably necessary to:

Respond to your inquiry
Manage reservations
Maintain internal business records
Comply with legal and tax obligations
Resolve disputes or enforce agreements

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect the information you share with us. However, no internet transmission or storage method can be guaranteed to be 100% secure.

By using our website, you acknowledge that while we strive to protect your data, absolute security cannot be guaranteed.

8. Third-Party Links

Our website may contain links to third-party platforms, maps, booking services, or other external websites. We are not responsible for the privacy practices, policies, or content of those third-party websites.

We encourage you to review the privacy policies of any external websites you visit.

9. Children’s Privacy

RaysVR.com is not intended to knowingly collect personal information from children under the age of 13. If we become aware that personal information from a child has been submitted without appropriate consent, we will take reasonable steps to remove it.

10. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold
Request correction of inaccurate information
Request deletion of your information, where applicable
Object to or limit certain uses of your information

To make a privacy-related request, contact us using the details below.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal obligations, or privacy practices. Any updates will be posted on this page with the revised effective date.